Privacy Policy

MyDog&Travel is committed to ensuring that the collection and processing of your data, carried out from the site https://www.mydogandtravel.com, complies with the General Data Protection Regulation (RGPD) and the Data Protection Act.
 

The site MyDog&Travel is indeed likely to collect certain personal data of the internauts such as names, first names, ages of the participants in the voyage, race of dog, telephone number, e-mail address, postal address or IP addresses. The collection of these personal data is necessary to complete the contact forms and so that MyDog&Travel can answer the requests of its potential clients.

The following statements explain the reason for the collection of this personal data and the means offered to the Internet user to control this collection, to prevent it or to delete the collected data.
 

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Definitions
 

Client: any natural person capable within the meaning of Articles 1123 et seq. of the French Civil Code, who visits the site that is the subject of these general conditions.

Customer information: hereinafter referred to as "information(s)" which correspond to all personal data that may be held by https://www.mydogandtravel.com for the management of your account, the management of customer relations and for analysis and statistical purposes.

User: Internet user connecting, using the above-mentioned site.

Personal information: "Information that allows, in any form whatsoever, directly or not, the identification of individuals to whom they apply" (Article 4 of Law No. 78-17 of January 6, 1978).

The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).
 

1. Management of personal data
1.1. Person responsible for the collection of personal data

 

For the Personal Data collected within the framework of the navigation of the user on the site https://www.mydogandtravel.com, the person in charge of the treatment of the Personal Data is: MyDog&Travel. https://www.mydogandtravel.com is represented by Sabrina Semiao, its legal representative.

As the person in charge of processing the data it collects, MyDog&Travel undertakes to respect the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing, to provide its prospects and clients with complete information on the processing of their personal data from the moment their consent is collected and to maintain a register of the processing in accordance with the reality. Whenever MyDog&Travel processes Personal Data, MyDog&Travel takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which MyDog&Travel processes it.
 

1.2. Purpose of the collected data

 

MyDog&Travel is likely to process all or part of the data:

- to enable navigation on the site, the management and the traceability of the services ordered by the user: connection and use data of the site, invoicing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking...): computer equipment used for navigation, IP address, password.
- to improve navigation on the site: connection and usage data
- to conduct occasional optional satisfaction surveys on https://www.mydogandtravel.com: email address
- to carry out punctual communication campaigns (sms, email): telephone number, email address
 

MyDog&Travel does not sell your Personal Data, which are only used by necessity or for statistical and analysis purposes.

1.3. Right of access, correction and opposition

In accordance with current European regulations, users of https://www.mydogandtravel.com have the following rights:
 

- right of access (Article 15 RGPD) and rectification (Article 16 RGPD), update, completeness of users' data, right to block or erase users' personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
- the right to withdraw consent at any time (Article 13-2c GDPR)
- the right to limit the processing of user data (Article 18 GDPR)
- right to object to the processing of user data (Article 21 GDPR)
- the right to portability of data provided by users, when such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
- the right to determine the fate of the data of the users after their death and to choose to whom MyDog&Travel will communicate (or not) their data to a third party that they have previously designated. As soon as MyDog&Travel becomes aware of the death of a user and in the absence of instructions from the user, MyDog&Travel will destroy the data, unless it is necessary to keep the data for evidentiary purposes or in order to meet a legal obligation.

If the user wishes to know how MyDog&Travel uses his Personal Data, to ask to rectify them or to oppose their processing, the user can contact MyDog&Travel by e-mail at the following address: contact@mydogandtravel.com

In this case, the user must indicate the Personal Data that he would like MyDog&Travel to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.mydogandtravel.com by law, in particular as regards the conservation or archiving of documents. Finally, users of

https://www.mydogandtravel.com may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

1.4. Non-disclosure of personal data

All data are collected only in the framework of the commercial relationship between MyDog&Travel and its users. This information is never shared with a third party or sold and MyDog&Travel is committed to preserving the confidentiality of the information provided by its users.

MyDog&Travel will not process, host or transfer the information collected on its clients to a country outside the European Union or to a country recognized as "not adequate" by the European Commission without informing the Client in advance. However, MyDog&Travel remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).

MyDog&Travel undertakes to take all necessary precautions to preserve the security of the information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the client's information is brought to the attention of MyDog&Travel, the latter must inform the Client as soon as possible and communicate the corrective measures taken. Moreover, MyDog&Travel does not collect any "sensitive data".

The user's Personal Data may be processed by MyDog&Travel's subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the users of https://www.mydogandtravel.com are its legal representative: Sabrina Semiao.

2. Limitations contractuelles sur les données techniques

The user of the website https://www.mydogandtravel.com undertakes to access the site using recent equipment, free of viruses and with a last generation updated browser. The site https://www.mydogandtravel.com cannot be held responsible for direct and indirect damage caused to the user's equipment, when accessing the website https://www.mydogandtravel.com, and resulting either from the use of equipment that does not meet the previous specifications, or from the appearance of a bug or incompatibility.

The website https://www.mydogandtravel.com is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: No. 2016-679).

The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. MyDog&Travel undertakes to carry out regular checks to verify the functioning and accessibility of the site. In this respect, MyDog&Travel reserves the right to temporarily interrupt access to the site for maintenance reasons. In the same way, MyDog&Travel cannot be held responsible for difficulties or temporary impossibilities of access to its site or to the sites of third parties which would have for origin circumstances which are external to it, the force majeure, or which would be due to disturbances of the telecommunication network, the user being informed of the complexity of the world networks and of the influx, at certain hours, of the Internet users.
 

Interactive spaces (possibility of asking questions in the space "contact") are at the disposal of the users. MyDog&Travel reserves the right to delete, without prior notice, any content deposited in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. If necessary, MyDog&Travel also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of message with racist, injurious, defamatory, or pornographic character, whatever the support used (text, photograph...).

3. Incident notification

No matter how much effort is made, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, MyDog&Travel cannot guarantee absolute security. If MyDog&Travel becomes aware of a security breach, MyDog&Travel will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, both at national and European level. MyDog&Travel is committed to fully informing its clients of all matters relating to the security of their account and to providing them with all the necessary information to help them meet their own regulatory reporting obligations.

No personal information of the user of the website https://www.mydogandtravel.com is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium to third parties. Only the hypothesis of the repurchase of https://www.mydogandtravel.com and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in its turn held of the same obligation of conservation and modification of the data with respect to the user of the site https://www.mydogandtravel.com

At the time of the treatment of the Personal Data, https://www.mydogandtravel.com takes all the reasonable measures aiming at protecting them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
 

4. Hypertext links

The site https://www.mydogandtravel.com can propose you hypertext links redirecting towards other sites. MyDog&Travel is not bound by any commitment concerning any other site to which you may have access and therefore cannot be held responsible for the content, operation and access to these sites. Consequently, MyDog&Travel will not assume any responsibility for this.

Unless you decide to deactivate the cookies, you accept that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the services offered by the site.
 

5. Cookies policy

A "cookie" (hereinafter referred to as "cookie(s)") is a small information file sent to the user's browser and stored within the user's terminal (e.g. computer, smartphone). This file includes information such as the user's IP address, the user's Internet service provider, the user's operating system, and the date and time of access. Cookies will not damage the user's terminal in any way.

https://www.mydogandtravel.com is likely to process the user's information concerning his visit to the site, such as the pages consulted and the searches made. This information allows MyDog&Travel to improve the content of the site and the user's navigation.

As cookies facilitate navigation and/or the provision of services offered by the site, the user can configure his browser to allow him to decide whether or not to accept them so that cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender.

The user can also configure his browser in such a way that the acceptance or rejection of cookies is proposed to him punctually, before a cookie is likely to be recorded in his terminal. MyDog&Travel informs the user that, in this case, it is possible that not all the functions of his browser software will be available. This could also be the case when https://www.mydogandtravel.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.

If necessary, MyDog&Travel declines any responsibility for the consequences related to the degraded functioning of the site and the services possibly proposed by https://www.mydogandtravel.com, resulting from the refusal of cookies by the user of the impossibility for https://www.mydogandtravel.com to record or consult the cookies necessary to their functioning because of the choice of the user. For the management of the cookies and the choices of the user, the configuration of each browser is different. It is described in the browser's help menu, which will show how the user can modify his or her wishes regarding cookies.

At any time, the user can choose to express and modify his wishes regarding cookies. https://www.mydogandtravel.com may also use the services of external service providers to help it collect and process the information described in this section.

6. Browsing statistics

This website uses Google Analytics, a web analysis service provided by Google Inc ("Google"). Google Analytics uses cookies, which are described in Point 5.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You may refuse the use of cookies by selecting the appropriate settings on your browser.